What is the advantage of buying from you instead of from a major retailer?
ramsayra2020-03-30T10:12:24-04:00We are dedicated to serve you and to help you be satisfied with your purchase. We supervise every step of the way throughout the manufacturing and shipment processes.
How do I pay for my blinds?
ramsayra2020-03-30T10:14:43-04:00We accept Visa, MasterCard, Discover, American Express, or PayPal are preferred methods of payment. You can also pay by money order or cashier check but your order will not be processed until payment has been received.
Can I cancel or change my order after I have completed it?
yamyrivero2020-03-30T10:28:01-04:00You can cancel or change the order within 24 hours without any fee. However, since we send the order to our manufacturing department after 24 hours, any cancellations or changes will not be completed. Please make sure that the sizes and colors are correct before you place an order.
What if the product is damaged during shipping?
yamyrivero2020-03-30T10:29:37-04:00Aries Blinds is not responsible for any damages incurred during shipping. If there is any damage from manufacture, products can be returned for repairs or remakes without any fee.
Do you reimburse for errors in measurement?
yamyrivero2020-03-30T10:30:34-04:00Since all of our products are custom made, we do not reimburse for errors in measurements. Please be extremely careful in taking your measurements as this is the most important step to ensure your windows look perfect. If instructions on how to measure are followed correctly, there should be no errors in measurement. If you are located in South Florida, you can contact us and we will send a person to take the measurements for you.
Do you charge any sales tax?
yamyrivero2020-03-30T10:31:42-04:00No for states other than Florida (7%)
Do you charge a restocking fee for products that are returned?
yamyrivero2020-03-30T10:32:38-04:00If the materials are defective, no restocking fee will be charged to you for returning or exchanging the product.
Do you ship outside of the continental U.S.?
yamyrivero2020-03-30T10:33:59-04:00Please contact us for shipping rate outside the US.
When do you charge my credit card?
yamyrivero2020-03-30T10:34:58-04:00It will be charged within 24 hours. A confirmation email will be sent to you.